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Make No Mistake - Part 4 - Keeping it Professional
March 1, 2017

It is imperative that you come across as a professional from the second your patient walks in the front door. 

 

By creating a modern, clean clinic you are showing that you care for their wellbeing but the most important thing is how they are treated from the get go. Hiring the right staff for the job is the biggest asset you can put into your business. It will put patients at ease and increase the chance of repeat patients if they are made to feel like they are more than just a number on a medicare card.

 
  • "We recently opened a brand new general practice clinic in Melbourne. The professional team at Cooper Group Australia guided us through the entire process, from the initial inspection of the property through to the design and construction of our clinic fit out. We are delighted with the end results as are our patients."
    Dr Peter Bennett & Dr Mansi Patel
    Southbank Medical Clinic
  • I was extremely glad I chose Cooper Group for my medical design and fit out. Despite the design difficulties posed by the site and my requirements, they made the process simple and straightforward. The ability to schedule our meetings after hours and on weekends allowed me to focus on my day to day business as a surgeon while the project was designed and completed.  I recommend Cooper Group for medical practice design and fit out without hesitation. 
    Dr Jill Tomlinson - Melbourne Hand Surgery
  • “Cooper Group not only provided Silcar with a quality service, their project management of our National Office’s re-design and fit-out was carried out in a very professional and customer orientated manner”
    Andrew Thomas
    Operations Manager
    Silcar Pty. Ltd.
  • 'The team at Cooper Group Australia did a fantastic job at Parkville Express; they were very professional & friendly.  From the initial meeting right through to the handover, they took the stress out of the job and let me focus on running my business.  This is the second store that Cooper Group Australia has completed for us & I wouldn’t hesitate in recommending their services.'

    Neeraj Vij
    Business Development Manager
    VIJ Enterprises Pty. Ltd.
  • " Thank you for creating such a great professional space for The Osteo Clinic Sandringham. We are very happy with the service provided right from space planning to the finished fitout. Cooper Group understood our needs and delivered above our expectations. We look forward to working with you on our next clinic. "

    Dr Kristen Manallack
    Director
    The Osteo Clinic
  • Cooper Group created the design for our office and implemented the refurbishment in a hassle free, efficient and friendly manner. Their detailed quote, design drawings and sample board gave us a clear picture of what the finished product would look like. Regular updates on-site meant that we were kept informed of how the refurbishment was progressing. The project was completed on time and on budget and we thank the team at Cooper Group for ensuring the whole project ran smoothly.
     
    Jacqueline Admiraal
    LabWare Australia Pty. Ltd.
  • "The Australian Dental Council is a not-for-profit organisation and had a limited relocation budget.  Throughout the project Cooper Group demonstrated their knowledge and experience as specialists in office fit-out and project management.  The Australian Dental Council can report that Cooper Group kept within budget and provided a high standard office fit-out.  The Australian Dental Council has no hesitation in recommending Cooper Group to other not-for-profit organisations looking to undertake a relocation or office fit-out."
    Lyn LeBlanc
    CEO
    Australian Dental Council

     

  • Out of all the trades and companies we used during this busy transition period, Cooper Group Australia stood heads and shoulders above the rest. They were professional in their approach, produced high quality work and went out of their way to ensure our business was not disrupted in any way. I highly recommend Cooper Group Australia and will use them again should the need arise.
    Darren Dalla Riva
    Director of Testing Services
    Planit
  • 'The design team created a plan that exceeded our expectations; their space planning allowed us to create a comfortable and spacious work environment for our team without having to physically expand our building.  Once the design was confirmed the construction team delivered a high level of craftsmanship & professionalism.  We are very happy with Cooper Group Australia and recommend them for any project.'
    Debbie Hill
    Director
    Supagas
Why Cooper Group?
  • Excellent client service
  • Intelligent Design Services
  • You have a business to run
  • Every job is important to us
  • Client satisfaction

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